Resume
Personal Profile
Motivated professional with experience in customer service and
hospitality. Proficient at dealing with customer inquiries, resolving
problems, and managing reservations and payments. Possesses
excellent communication and organizational skills, with a commitment
to providing exceptional customer service
Skills
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Computer Skills
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Customer Service
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Problem-Solving Skills
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Communication Abilities
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Collaboration Skills
Certificates
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Adobe Photoshop and Illustrator Certified
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Marketing Social Media Hubspot Certified
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Certified in Google Ads Display
Experience
2020-2024
Assistant Manager
Journeys
Jensen Beach, Fl
Cultivated exceptional customer service skills through direct interaction with clients, ensuring a positive and memorable experience.
Demonstrated leadership capabilities by successfully leading and motivating a team to consistently achieve and surpass weekly and monthly sales targets.
Led an impressive 200% increase in in-store performance for Journeys #0162 throughout 2021, showcasing strategic planning and execution abilities.
2023-2024
Front Desk
Massage Envy
Lutz, Fl
Proven ability to create a welcoming and efficient reception area, ensuring a positive experience for clients.
Proficient in handling inquiries, appointment scheduling, and managing administrative tasks with precision.
Strong interpersonal and communication skills, adept at building rapport with clients and supporting a
collaborative team environment
Demonstrated ability to multitask in a fast-paced setting while maintaining a high level of professionalism.